Frequently Asked Questions — 365 Games

Everything you want to know about deposits, withdrawals, bonuses, cricket betting and more — all in one place.

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365 Games is built for Pakistani players who want real excitement — from PSL cricket betting to top slot games. Below you will find honest, straightforward answers to the most common questions our community asks every day.

Whether you are signing up for the very first time or you have been a loyal member for months, questions come up — and that is completely normal. Our FAQ covers everything from how to create an account and deposit PKR using JazzCash or Easypaisa, to how bonuses work, how to place a cricket bet on the next T20 match, and how fast you can expect your withdrawal to arrive. Read through the sections below, and if you still cannot find what you need, reach out to our support team and we will sort it out for you.
Why 365 Games

What Makes Us Different

A quick look at the key features that make 365 Games the go-to platform for Pakistani players.

Instant PKR Deposits

Fund your account in seconds using JazzCash, Easypaisa, Raast, Bank Transfer or mobile wallets. No conversion, no hassle — straight PKR, every time.

Cricket & PSL Betting

Bet on T20 internationals, PSL matches, Test series and more. Live odds update ball-by-ball so you never miss a moment of the action.

Generous Welcome Bonus

New members receive a welcome bonus on their first deposit. Wagering terms are clear and fair — no hidden conditions buried in fine print.

Hundreds of Slot Games

From classic fruit machines to modern video slots with bonus rounds, our library gives you fresh choices every session — all playable on mobile.

Fast Withdrawals

Verified accounts typically receive payouts within a few hours. We process requests daily so your winnings reach your wallet or account without long waits.

Responsible Gaming Tools

Set daily deposit limits, take a cool-off break or use our self-exclusion option. We believe gaming should always stay fun and within your personal budget.

Account & Registration

Creating an account takes under two minutes. Click the Register button, fill in your name, mobile number and a secure password, then verify your number with the OTP sent to your phone. Once verified, your account is active and ready to use. Make sure all the details you enter match your payment account to avoid delays during withdrawals.

365 Games is strictly for adults aged 18 years and above. By registering, you confirm that you meet this requirement. We may ask for age verification documents at any point. If you are under 18, please do not attempt to create an account.

On the Login page, tap "Forgot Password" and enter the mobile number linked to your account. You will receive a reset code via SMS. Enter the code, set a new password and you are back in. If your number has changed, contact our support team with your original registration details so we can verify your identity.

No. Each player is allowed one account only. Duplicate accounts are detected automatically and may result in both accounts being closed and any pending balances being voided. If you believe your original account was lost, contact support before opening a new one.
Deposits

We support JazzCash, Easypaisa, Raast, Bank Transfer, debit/credit cards and most major mobile wallets. All transactions are processed in PKR so there are no foreign exchange fees or currency conversions involved.

JazzCash, Easypaisa and Raast deposits are usually credited within seconds once confirmed by the payment network. Bank transfers may take a few minutes to a couple of hours depending on your bank. If your balance has not updated after two hours, share your transaction receipt with support.

The minimum deposit is PKR 200, making it accessible for casual players who want to start small. There is no upper limit on deposits, though very large transactions may require additional verification for security purposes.
Withdrawals

Go to the Withdrawal section in your account dashboard, choose your preferred method (JazzCash, Easypaisa, Bank Transfer, etc.), enter the amount and confirm. Requests are processed in order, usually within a few hours during business hours. Make sure your account is fully verified before submitting a withdrawal to avoid any hold on your request.

Common reasons include a pending account verification, an active bonus that has not yet met its wagering requirement, or a bank processing delay on weekends or public holidays. If your withdrawal has been pending for more than 24 hours, contact our support team with your transaction ID and we will investigate right away.

The minimum withdrawal is PKR 500. We recommend withdrawing in amounts that match your payment method's processing limits to keep things smooth. There are no withdrawal fees charged by 365 Games, though your bank or wallet provider may apply their own standard charges.
Bonuses & Promotions

When you make your first deposit, the welcome bonus is automatically credited to your account. The bonus amount is added on top of your deposit and can be used across slots, fish games and sports betting. A standard wagering requirement applies before the bonus converts to withdrawable cash — full details are in our Terms and Conditions.

A wagering requirement (also called a rollover or playthrough) means you need to bet a certain multiple of the bonus amount before you can withdraw it as real cash. For example, a 10x requirement on a PKR 1,000 bonus means you need to place a total of PKR 10,000 in bets before that bonus becomes withdrawable. Check the current promotion page for exact figures.

Yes, all bonuses have an expiry window. Typically a bonus must be used within 7 to 30 days of being credited, depending on the specific promotion. Unused or partially wagered bonuses that reach their expiry date are removed automatically. We send reminder notifications before a bonus expires so keep an eye on your inbox.
Games & Cricket Betting

Absolutely. Cricket is at the heart of 365 Games. You can bet on Pakistan Super League (PSL) matches, T20 internationals, Test series, and one-day matches. Pre-match and live in-play markets are available, covering match winner, top batsman, total runs, wickets and many more popular markets that Pakistani fans love.

Our slots library includes classic 3-reel fruit machines, modern 5-reel video slots with bonus rounds, free spins features, and progressive jackpot titles. New games are added regularly. You can browse by category on our Slot Games and Slots pages to find your favourites quickly.

Fish Games are arcade-style shooting games where players fire at fish and sea creatures to earn points and real-money prizes. They are hugely popular across Asia and among Pakistani players who enjoy skill-based entertainment with real stakes. Visit our Fish Games section to try them out — they are available on both desktop and mobile.

Still Have Questions? Join 365 Games Today.

Our support team is available around the clock. Or simply sign up and explore everything the platform has to offer — slots, cricket betting, fish games and more, all in PKR.

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